• Cleaning Company Newcastle upon Tyne - Tyne and Wear

Legal Notice & Confidentiality

All cleaning services are carried out by the independent cleaning company, NOVA CLEAN partner.


OWNER OF THE SITE and of the domain name

NOVA CLEAN

11 av. Pierre Semard, 06150 Cannes, FRANCE

REGISTRATION NUMBER: 40772108300050

Email : This email address is being protected from spambots. You need JavaScript enabled to view it.

Phone : 0845 52 805 20


Web agency

NETIO Web Agency - 11 av. Pierre Semard, 06150 Cannes, France

Email : This email address is being protected from spambots. You need JavaScript enabled to view it.

Website:  www.netio.fr


INTERNET HOSTING

AQUEOS

1 Rue Albert Einstein, 77447 Champs-sur-Marne, France


TERMS OF USE

NOVA CLEAN is a registered trademark.

The content of this site is covered by international legislation on copyright and intellectual property.

Anyone who visits this website agrees to abide by the terms of use.

Linking to this site without written permission is prohibited.

The site, its content, logos and photos are the property of NOVA CLEAN, named below as "THE OWNER OF THE SITE".

Any total or partial representation of this site, the copying of images, logos and texts, without the express authorization of the OWNER OF THE SITE and constitutes an infringement punishable by articles L. 335-2 and following of the Code of intellectual property. 


CONFIDENTIALITY

PERSONAL DATA

You can visit this site without providing any personal information about yourself. 

The site does not allow visitors to communicate with each other or to publish information accessible by other Internet users.

We only collect your personal data (surname, first name, telephone, email, etc.), if they are provided by you voluntarily when using our services: contact form, newsletter.

By providing this information, you expressly agree that it will be processed by THE OWNER OF THE SITE, in order to respond to your request for information.

We do not collect data about our visitors from other sources.

In accordance with the General Data Protection Regulation adopted by the European Parliament on April 14, 2016, and the Data Protection Act of January 6, 1978, as amended, THE OWNER OF THE SITE informs you of the following points:

1. IDENTITY OF THE DATA CONTROLLER

The data controller is Mr Huck Sébastien

2. WHAT DATA IS COLLECTED BY OWNER OF THE SITE?

- Your email address will necessarily be requested if you wish to communicate with us via the contact forms;

- Data relating to your identity such as your last name, first name, email address, telephone, etc., may be requested from you;

- THE OWNER OF THE SITE also collects your anonymous Data indirectly by means of Google Analytics (Data concerning your visits to our site, traffic data).

This site does not use cookies. 

Data on minors is not collected.

3. WHAT ARE THE PURPOSES OF THE PROCESSING?

THE OWNER OF THE SITE is likely to process your Personal Information for the purpose of providing you with the information or services you have requested (in particular: request for information via the contact form); 


4. WHO PROCESSES YOUR DATA?

Your Data is processed by THE OWNER OF THE SITE in order to answer all your questions.

Only THE OWNER OF THE SITE is the recipient of your Personal Information. These are never transmitted to a third party, THE OWNER OF THE SITE does not market the personal data of visitors and Users of its Site.

All employees of the OWNER OF THE SITE who have access to the data or are associated with its processing, are required to respect the confidentiality of the personal data of our visitors.

Links to third party sites:

The Site may contain links to various sites and social networking platforms managed on third party servers, by people or organizations over which THE SITE OWNER has no control, such as Facebook or Youtube. Therefore, we can in no way be held responsible for the way your Data will be stored or used on the servers of these third parties.

We advise you to read the applicable personal data protection policy of each third-party website that you access through our Site in order to assess the way in which your Data will be used.


5. DURATION OF CONSERVATION

Your Personal Information is kept by THE OWNER OF THE SITE only for the time to respond to your request for information, which may not in any case exceed 24 months.

When you have subscribed to the Newsletter, we will keep your email address until you unsubscribe.

When you contact THE OWNER OF THE SITE through the various contact forms or when you communicate with us by telephone, your data will be kept for up to ten (10) years from the last contact.

The traffic data collected by Google Analytics will be anonymous and kept for exclusively statistical purposes.

6. COOKIES

This site does not use cookies directly.

This website uses Google Analytics, a web analysis service offered by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google"). Google Analytics uses small text files saved on your computer ("Cookies"), which help us to analyze user use of the site. The information generated by the cookies about the use of the website (including the shortened IP address) is normally transmitted and saved on a Google server located in the United States.

As such cookies are issued by third parties, their use and storage are subject to their own privacy policies, which you will find a link to below. This cookie family includes audience measurement cookies as well as social network sharing cookies (in particular from Facebook, YouTube).

Audience measurement cookies establish statistics concerning the frequentation and use of various elements of the website (such as the content / pages you have visited). These data help to improve the ergonomics of the website. An audience measurement tool is used on this website:

Social network sharing cookies are issued and managed by the publisher of the social network concerned. Subject to your consent, these cookies allow you to easily share part of the content published on this site, in particular through a sharing "button" depending on the social network concerned. Two types of social network sharing cookies are present on this site:

You can prevent Google from collecting and processing the data relating to your use of the website (including your IP address) which are generated by the aforementioned cookie by installing the "Browser add-on for deactivating Google Analytics" available under the link next : https://tools.google.com/dlpage/gaoptout?hl=fr

This add-on is available for Microsoft Internet Explorer 11, Google Chrome, Mozilla Firefox, Apple Safari and Opera.


7. HOW IS YOUR DATA PROTECTED?

Your Data is kept on secure servers and protected by firewalls and antivirus.

This website uses SSL encryption to secure and protect the transmission of personal data such as your contact details.

You can determine a site which has an SSL encryption system by the character string "https: //" in the navigation bar and / or the padlock symbol in this same bar.

Given the inherent characteristics of the Internet, it is however impossible for us to guarantee the optimal security of information exchanges on this network. If you use e-mail to send us your data, you should be aware that the secrecy of correspondence is not guaranteed.

We make every effort to protect your Data, but we cannot guarantee the absolute security of information transmitted to the Site. You agree that you transmit your Data at your own risk.


8. COMPUTER RIGHTS AND FREEDOMS

In accordance with the provisions of the applicable regulations on the protection of personal data, in particular the European regulation 2016/679 on data protection (the "RGPD") as well as the law of January 6, 1978 n ° 78-17 known as "Informatique et Libertés" and its modifications, you have a right of access and a right of rectification on your Data. You can exercise this right by writing us an email.

  • Right of access and communication of data

You have the option to access Personal Information concerning you.

However, due to the obligation of security and confidentiality in the processing of personal data which is incumbent on the OWNER OF THE SITE, you are informed that your request will be processed provided that you provide proof of your identity, in particular by the production of a scan of your valid identity document (in the event of a request using our dedicated electronic form) or a signed photocopy of your valid identity document (in the event of a written request).

THE OWNER OF THE SITE informs you that he will be entitled, if necessary, to oppose manifestly abusive requests (by their number, their repetitive or systematic nature).

To help you in your process, in particular if you wish to exercise your right of access by means of a written request to the postal address mentioned in point 1, you will find by clicking on the following link a model letter developed by the National Commission for Computing and Freedoms (the “CNIL”).

https://www.cnil.fr/fr/modele/courrier/exercer-son-droit-dacces

  • Right to rectification, erasure, limitation of portability or withdrawal of consent of data

Under this right, the legislation empowers you to request the rectification, updating, blocking or even erasure of data concerning you which may prove to be inaccurate, erroneous, incomplete or obsolete if necessary.

Also, you can define general and specific directives relating to the fate of personal data after your death. If necessary, the heirs of a deceased person may demand that the death of their relative be taken into account and / or to make the necessary updates.

To help you in your process, in particular if you wish to exercise, on your own account or on behalf of one of your deceased relatives, your right of rectification by means of a written request to the postal address mentioned in point 1, you will find by clicking on the following link a model letter developed by the CNIL.

https://www.cnil.fr/fr/modele/courrier/rectifier-des-donnees-inexactes-obsoletes-ou-perimees

  • Right to object

The exercise of this right is only possible in one of the following two situations:

When the exercise of this right is based on legitimate reasons; or
When the exercise of this right is intended to prevent the data collected from being used for commercial prospecting purposes.

To help you in your process, in particular if you wish to exercise your right of opposition by means of a written request addressed to the postal address indicated in point 1, you will find by clicking on the following link a model letter developed by the CNIL.

https://www.cnil.fr/fr/modele/courrier/supprimer-des-informations-vous-concernant-dun-site-internet


9. RESPONSE DEADLINES

THE OWNER OF THE SITE undertakes to respond to your request for access, rectification or opposition or any other request for additional information within a reasonable period of time which may not exceed 1 month from receipt of your request.

10. DATA TRANSFER TO A THIRD COUNTRY OF THE EUROPEAN UNION

The management and storage of personal data will only take place within the European Union.

11. COMPLAINT WITH THE COMPETENT AUTHORITY

If you consider that THE OWNER OF THE SITE does not respect its obligations with regard to your Personal Information, you can address a complaint or a request to the competent authority.